A First Bank customer in Bauchi state, Samuel Luka Maina, has cried out over plot by the bank to steal his money.
The customer also accused staff of the bank of negligent service without a care about the feelings of Nigerians who deposited their money with the bank.
In a Facebook post Monday morning, the customer said he had been at the Bauchi branch of First Bank for more than two hours but the doors were yet to be opened to customers as at 9.28 am as many customers have been on queue at the entrance gate.
According to the customer, he had been to the bank more than three times since nearly two weeks to address issue of transaction he made and even filled form the staff provided for him but the money has not been reverted to his account.
He said- “This is 9.28am but First bank Bauchi branch is yet to open for customers who are already on que.
“I was also there been the third time since I was debited in error at a POS center on 2-5-2023.
“Despite filling a form, they have refused to return my money. They told me that opay has not responded to their request to return my money.
“They want to chop my N5,100. Very unfortunate situation.”